Frequently Asked Questions
Everything you need to know about our sustainable footwear and services.
What materials are used in Vesica Piscis footwear?
We prioritize the planet by using GOTS certified organic cotton, recycled polyester, and natural rubber. All our products are 100% vegan and free from animal-derived materials.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes between 7-14 business days depending on customs processing.
What is your return policy?
We offer a 30-day return policy for unworn items in their original packaging. Please visit our returns portal to generate a prepaid shipping label and start your exchange or refund process.
How do I choose the right size?
Our footwear generally runs true to size. We recommend consulting our detailed Size Guide found on each product page, which includes measurements in centimeters to ensure a perfect fit.
Are your shoes recyclable?
Yes! Our design philosophy focuses on the circular economy. Our shoes are designed to be easily disassembled, allowing the different components to be recycled at the end of their lifespan.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.